This policy explains how Finsera LLC (“Finsera”, “we”) handles information when you use finsera.com,
themes.finsera.com and our products.
1. Information we collect
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Account information: your name, email address, password, the plan you choose and how you found us.
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Payment information: if you start a trial or buy a paid plan, Stripe processes your card details.
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Product activity: the pages, themes and features you use, and the content you create, such as watchlists and custom themes.
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Device and usage information: IP address, browser, device type, referring page, and the pages you visit, collected through cookies and similar technologies.
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Messages: what you send us through our contact or demo scheduling forms, or by email.
2. How we use information
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To create and run your account and provide our services.
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To process payments, and to send you service messages such as sign-up, password and billing emails.
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To understand how our websites and products are used, fix problems and improve them.
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To measure our advertising, and to contact you about our products, including invitations to speak with our team.
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To protect our services, meet legal obligations and enforce our terms.
3. Service providers and other companies
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Analytics and error monitoring: Google Analytics and Google Tag Manager, PostHog, and Sentry.
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Advertising: Reddit, whose pixel records page visits and sign-ups so that we can measure our ads.
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Payments, scheduling and video: Stripe, Cal.com and Vimeo.
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Hosting, email and internal tools: the companies that run our infrastructure and send our email, and Slack, where our team is notified of new sign-ups.
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We may also share information if the law requires it, to protect our rights or users, or as part of a merger, financing or sale of our business.
4. Cookies and your choices
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Our cookie banner lets you accept or reject analytics and advertising cookies on finsera.com and themes.finsera.com. We store your choice in a cookie for one year. To change it, clear that cookie and choose again.
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You can also block or delete cookies in your browser. Some features, such as staying signed in, need cookies to work.
5. Keeping information
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We keep information for as long as your account is active and as long as we need it for the purposes above, including to meet legal, tax and accounting obligations.
6. Your rights
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Depending on where you live, you may have the right to access, correct, delete or receive a copy of your information, or to opt out of certain uses, including targeted advertising. To make a request, contact us using the details below. We will not treat you differently for making one.
7. Security
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We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
8. Children's privacy
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Our services are not directed to children under 18, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
9. International users
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We are based in the United States, and your information may be processed there.
10. Changes to this policy
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We may update this policy from time to time. We will post changes here and update the date above.
11. Contact us
